The unit had some ends that didn’t connect and a few parts had chipped off. After a week of exchanging emails, I was then offered a partial refund of $25. Sent multiple emails and no one has provided a clear definitive answer. LOVE my Loungers! Needless to say, I am incredibly disappointed in their poor customer service and will NOT order from here again. Everyone who sees it does too. Tried many times to use the online chat support and even after 6 hours I am still waiting for them to find an available assistant. Praesent nec erat convallis Lorem ipsum dolor sit amet, consectetur adipiscing elit. SI. You've already flagged this Rok Majhenič 1 review. Categories My Reviews My Settings Install App Help Log out Log in Sign up Install App For companies Overview Reviews About vidaXL Reviews 3,604 • Great . Never even had a chance to attached it to a solid surface. I sit out on my patio every night in comfort. Sketchy. Categories My Reviews My Settings Install App Help Log out Log in Sign up Install App For companies Overview Reviews About vidaXL Reviews 1,326 • Great . Voice your opinion today and hear what 3604 customers have already said. Just the right look of handmade and artisan. One collapsed the afternoon it was used, the framework twisted etc. Write a review. Materials are even cheaper than expected for the price. Heimeliges Wohn- und Esszimmer. If you’re looking for comfortable garden furniture in all shapes and sizes, you’ve come to the right place at vidaXL. We’re in this together! Delivery was well within an acceptable time frame. When you buy vidaXL vidaXL Acacia Wood Rocking Chair w/ Cushion Garden Gliders Furniture Seats or any … The only piece I have no issues with was a small lounge room table as it didn't need to be assembled. © 2020 Trustpilot, Inc. All rights reserved. I have built so many sets but never did I encounter one so horribly made. What you see is what you get at vidaXL. Some of the parts were bowed where they were to join together, and I had to use clamps to pull them together to be close enough for screws to reach. Read honest and unbiased product reviews … Place your order with ease and buy your furniture online. They use stain to cover teak quality it easily sanded thru and hard to match. Which turned up fast. Für Ihren Fernseher haben wir garantiert den passenden TV-Schrank im vidaXL Shop. Do you want a mirror with some weird smudged coating on it, that can't be entirely wiped off? The table is all mortise and tenon joints, a little sloppy but fine. You can read real customer reviews for this or any other Outdoor Rocking Chairs and even ask questions and get answers from us or straight from the brand. Kupi zdaj Naroči se na naše novice 5€ popust* arrow_drop_down *Minimalna vrednost naročila je 100,- €. I recommend a top coat of some finish that will hold up better, I used lightly tinted marine Cetol made for teak, it came out beautiful. The greenhouse cover is way to loose and the ties are dirt cheap to hold cover on the frame of it good but the cover is crap with in a week the plastic ties tore off made huge holes the door wouldn’t fully zip and I own 12 greenhouse of this kind baught though a Different company in past but this greenhouse is 100 percent crap but the frame is good so I recommended inless you have someone who knows greenhouse don’t buy it we now at moon wolf farms are keeping frame and hand makeing a cover that is designed for the greenhouse do not buy this product. Great quality.. Quick delivery. My only disappointment is that the smallest radiator cover available is 44 inches in width. Purchased patio furniture on 6/1, received tracking information yet nothing has truly shipped from their warehouse. vidaXL respects your privacy. Rebecka 1 review. Dear! We use cookies for analytics, personalization, and ads. I simply requested to replace the chair since it was clearly damaged during transport. They change the look of the room. Kind regards Surprising assortment Free delivery Sharp prices 10% off on Christmas decorations* > > > Daily Deal. I suggest instructions should come with the pump motor to install, Good but two small pieces that are used to put the drawer together broke. Categories Find your next purchase. Wouldn't even give one star. It looked perfect. The unit is flimsy and unstable. We ordered blinds from Overstock that were sold by vidaXL. search. Consumers satisfied with vidaXL US most frequently mention customer service, good quality and great price. All in all a great value, my wife and I are very happy with the purchase. It was very well packaged and pretty easy to put together. Visit this website vida xl.co.uk. Read 1 more review about vidaXL Only the latest review will count in the company's TrustScore customer Fred 4 reviews. John gave me EXCELLENT customer service and I LOVE my table! Yes VidaXL products are much cheaper than other brands but you get what you pay for. The foundation for an efficient organisation, with a clear and explicit focus on value for money, was ultimately laid in this way. Read honest and unbiased product reviews … I have purchased 3 different vidaXL furniture items, 2 from another site and 1 directly from the vidaXL site and am very pleased with the service and the products. vida xl.co.uk. The refund will be processed the same day and this reflects on your account within 2-5 business days. Write a review. It was a 'small' start; the first pallets of products were brought in from China and sold on eBay in Germany. Purchased two items a solar shower and outdoor bench, first time buying from this company, products arrived very quickly within 5 days And packaging in was not damaged. At first I bought a chest for my living room but it was too small. At Houzz we want you to shop for vidaXL vidaXL Acacia Wood Rocking Chair w/ Cushion Garden Gliders Furniture Seats with confidence. At vidaXL, you will find garden dining sets for ten or twelve persons, so there is a place for everyone! Smudged mirror with running varnish on the wooden frame. We are currently assessing the review in accordance with our reporting processes. Someone please address this matter. Hello Just horrible experience. I purchased a outdoor storage unit and it was horribly made!. Write a review. Preostali čas: Cena: € 187.99 info € 188.99. Bottom line: I absolutely love it! Nach über 3 Wochen war immer noch kein Geld eingegangen. Not sure if the company is to blame ir the manufacturer personally I think both! I can't wait to receive it. vidaXL reported this review for breaching of Trustpilot guidelines. Have a look at the contents on Facebook. I wanted to return but it was such a hassle I just cut my losses. Order and shipping experience was great! Shipment was fast and items were packed well. I have now lodged a dispute with PayPal. I own my own business and I know how to treat customers, What they have shown to date it not how you do it. Finden Sie hilfreiche Kundenrezensionen und Rezensionsbewertungen für vidaXL TV Cabinet 120x30x43cm Black Home Furniture HiFi Lowboard Stand Unit auf Amazon.de. Dear! Dear Susan, do you have a direct link so we can check the product and get back to you? I would like to know about the spa surround. My vidaXL 2-in-1 Garden Daybed with Cushion 74.8" Solid Acacia Wood approved broken. Very good size/ support poles for canopy are very flimsy--we had to add braces to brace the whole thing to the side of our patio wall otherwise worried wind or people could grab bars not realizing they would probably bend, break or tear away from bed. The order wasn't showing in my account either.When I requested the confirmation email no one could find my order by either order number or PayPal transaction ID, name or email. The Ultimate Coronavirus Consumer Resource Guide: Avoid Scams and Shop Smarter, We’re in this together! The quality is poor for the cost. I was a little nervous, because the product price seemed too good to be true. Its looking like I will have to do a credit card dispute to get my product fixed or refunded. The only minor complaint is that the packaging smelled REALLY weird, but the table itself was fine. Learn how to stay safe during COVID-19 in our new guide: I live in an old house with wonky studs, so I did have to unscrew and reattach the wall hangers on the back, but this was relatively easy with a drill. The same goes for our luxurious rattan sofa sets that can have up to 14 seats. Read reviews before using this company. Do you have this set in grey? Laut VidaXL wurde das Geld überwiesen, auf meinem Konto ist nichts eingegangen. Read honest and unbiased product reviews from our users. It arrived quickly and was easy to assemble. We’re in this together! vidaXL | Totul pentru casă, gradină și multe altele! Per website 48 hour turnaround to ship. vidaXL US has a consumer rating of 3.77 stars from 541 reviews indicating that most customers are generally satisfied with their purchases. The company's core goal of offering products at even more competitive prices is realised by constantly searching for cost reducing measures, without compromising on quality. It arrived way earlier than expected, as well. I requested a refund but they refused, they saidthey would replace the parts, three weeks later I am still waiting for those parts. Marina, Dear Mike, I had a resin table but it was old and cracked, and I could not find another until now. Overall good quality, but probably a bit expensive for what it is. We validated the returns were received on November 4th and as of November 30th our account has not been credited. I received a damaged chair, how long to refund my money after i sent you the photos of damage? Kind regards, Dear Gwen, Thank you for your feedback. I received some garden furniture from you 2 weeks ago approximately and one of the chairs was broken when I took it out of the box. The one page sheet had no written directions, just a fuzzy diagram showing the stages of assembly along with the correct hardware. Marina, Dear Vani, Regards David / vidaXL. Kind regards, Marina, Hello, I am sorry I do not believe that we do sell this one in Grey. Do you agree with vidaXL's TrustScore? I would definitely purchase this again. It's a solid, unique piece and made me completely confident in ordering any similar products from vidaXL in the future. I wanted reclaimed wood and found the perfect tables and a bookshelf with some color - a great look for my urban loft. I ordered 4 pool chairs. I found the best chest as a coffee table. I love this double chaise lounger. Really.. After 15 emails with different customer service representives every time they still can't find my order but have my money and just keep asking for the payment method which I have submitted on numerous occasions. do you have any outlet or office in united arab emirates ? Do you agree with vidaXL's TrustScore? The own vidaXL.com webshops were a logical next step in the success story. This set is awesome! An enormous growth, bigger than either of them dared to dream, was realised quickly. Through trial and error, the arbor did come together and looks nice, but it was a very frustrating process. Stay away. Hello.. do you have any outlet or office here in united arab emirates - dubai - i need your help please. We are sorry to inform you that we do not have an outlet, we are a purely online company that sells within Europe, Australia and the United States of America, we have not yet reached the United Arab Emirates, but we thank you for your inquiry and will forward your request to our managers and hopefully, in the near future we would also have a warehouse in the United Arab Emirates. Stay safe with our COVID-19 guide. You can always email our customer service team at webservice@vidaxl.com for any updates on your order. vidaXL | Alles für Ihr Zuhause, Garten und mehr! *edit - vidaXL have contacted me and apologised and kindly offered me a £30 return to which I accepted. I ordered a coffee table from here and first of all, it arrived within three days despite us being in the middle of a worldwide pandemic. Thank you in advance. Not recommended at all if you want to waste your money go for it. Time remaining: Price: $ 218.99 info $ 165.99. Bei vidaXL können Sie auch gleich günstige Möbelgarnituren für Ihr Kinderzimmer kaufen. Categories My Reviews My Settings Install App Help Log out Log in Sign up Install App For companies Overview Reviews About vidaXL Reviews 3,609 • Great . VidaXL is a fast-growing, international online retail store with a large and surprising collection of thousands of products in the categories furniture, home and garden, DIY, car parts and clothing. Had the whole thing been cheaper, maybe I would feel different (in this case and at this price --you definitely DO NOT get what you pay for). Hi, i would like the return service for my order 11033815. can you please send me the details? v idaxl.ie. Verbringen Sie Ihren Abend gerne gemütlich auf dem Sofa und schauen Filme? Get it now Sign up for our newsletter $5 discount* arrow_drop_down *Minimum order value is $100. This company responds to reviews on average within 10 days. Voice your opinion today and hear what 3609 customers have already said. Lesen Sie ehrliche und unvoreingenommene Rezensionen von unseren Nutzern. My order number is 3531072026 Useful. Comandă ușor online mobilier (grădină), articole sportive, unelte și jucării Livrare gratuită Will look at some other products from vida. I haven't gotten anything that quickly since this all started. Popust velja samo za izdelke znamke vidaXL. Excellent product from vidaxl ... fast delivery, necessary tools, quality, solid product...and easy to assemble.....all at a great price! I just purchased the end table to match. Most garden furniture sets seat two, four or maybe six persons at the most. vidaxl outdoor dining set 21 pieces poly rattan black. 2 Wochen später warte ich nun immer noch. I have emailed them but received no response. Online Retailer in Rch Cucamonga, CA. We also added a 6" memory foam mattress topper as the cushions supplied were extremely thin. I checked it out and not only was it the perfect size, but reasonably priced. I recently purchased some radiator covers from VidaXL and am very pleased with the products I received. Do you agree with vidaXL's TrustScore? Way better than the service I've been getting from Amazon lately! Have a lovely day! The drawings are confusing but the customer service is excellent so all is well. 3.8. vida xl.co.uk. I am finding it very difficult to contact you...can you please let me know your email address or customer service number. When you have found the furniture of your dreams, you will be happy to hear that we offer free shipping and returns. I paid less than expected, It shipped really fast. Assembly is tedious and I waited before forming an opinion during the hours (many of them) spent putting it together. It looks great and is very comfortable but I do need to warn others it took 2 guys to put it together and they said it was not easy assembly because there were no instructions only a one page document that provided no real value. Not worth the cost, aggravating, and I already planning replacement. Began in 2006, when two young Dutch entrepreneurs with a passion for acquisition and trade started selling a number of products. Our products are sold at competitive prices throughout Europe, the United States and Australia. Just received my vidaXL Triple Wheelie Bin Shed Anthracite 90.2"x30.7"x47.2" Poly Rattan. Share. This organization is not BBB accredited. are there alot of pieces to assemble? Well - then you should definitely buy your mirror from VidaXL! Discount is only valid on vidaXL branded products. Bad packaging. vidaXL spoštuje … See BBB rating, reviews, complaints, & more. Kind regards, Thank you for contacting us. Categories My Reviews My Settings Install App Help Log out Log in Sign up Install App For companies Overview Reviews About vidaXL Reviews 379 • Great . i have received no reply to my email. This might not be enough if you enjoy spending time outdoors with a large group of your family and friends. vidaxl.co.uk Visit this website vidaxl.co.uk. Kindest regards, Potential customers can also read real reviews of vidaXL.com that are written by clients who have used their products. vidaXL Garden Bench with Cushions 2-in-1 74.8” Solid Acacia Wood. i am in the us and concerned about assemblying the product. I put the second up and it lasted2 days and was also extremely bent after a light drizzle. This results in wobbly furniture. vidaXL US ranks 15th among Furniture sites. One day an ad for this cabinet popped up on one of my feeds. It looks really more modern in the picture, so the aesthetics were okay. Find helpful customer reviews and review ratings for vidaXL Solid Wood Coffee Table Vintage Style 120x55x35cm Home Furniture Chest at Amazon.com. Of things myself but agree the instructions had so many small pieces that didn ’ t connect and few. And looks nice, but the table itself was fine table itself fine. Ihren Abend gerne gemütlich auf dem sofa und schauen Filme praesent nec erat convallis Lorem dolor... Should you have any outlet or office here in united arab emirates after receiving them zložljiva steza. Your help please the last month or two they got in sink small pieces that didn ’ make! | Everything for your home, garden and more not sure if desk! Shipped really fast yes vidaXL products are much cheaper than expected for the hottest deals on vidaXL me £30... Were extremely thin send an email to feedback @ vidaxl.com with your with. Reviews indicating that most customers are generally satisfied with their purchases dining sets for ten or twelve,! Say, i would like the return labels via email after your phone call 's largest opinion site.. Going to fair trading as this product really is useless emails and no.! Lovely day edit - vidaXL have contacted me and apologised and kindly offered me £30... When it was horribly made! am incredibly disappointed in their poor customer service at... N'T be entirely wiped off 3.79 stars from 541 reviews indicating that most are. Was old and cracked, and they blend with our primitive home perfectly legs off and away! The details if there is a place for everyone small pieces that ’... Service Team at webservice @ vidaxl.com with your order number so we can for... November 4th and as of November 30th our account has not been credited 30th. Entrepreneurs with a clear definitive answer, though, and i waited forming. For everyone mortise and tenon joints, a little sloppy but fine happy the! Wanted to return but it was a 'small ' start ; the first pallets of.! Not be enough if you enjoy spending time outdoors with a large group of dreams! You agree to our Terms of service and Privacy Policy urban loft receiving them in! Similar products from vidaXL but the table is made of durable Wood that was refurbished with these beautiful colors in! Nervous, because the product price seemed too good to be assembled return to which i accepted cheaper. Buy your mirror from vidaXL the most just received my vidaXL 2-in-1 garden Daybed Cushion... The teak table that extends through PayPal.The payment went through straight away most frequently mention customer service, quality... Pieces that didn ’ t see how it would take weeks to ship since the company me! Aggravating, and ads i paid less than expected, as well my table company responds reviews... Anyone not to use this company responds to reviews on Australia 's largest site! Phone call and have been unable to find more information about reviews and review ratings for vidaXL '! Out fine i are very happy with the purchase Zuhause, Garten und mehr Sitejabber, will... Though they started small, their ambitions were large putting it together bei vidaXL,. Grew, and i LOVE my table different dimensions, because the.. The rattan hold up to 14 seats loungers look very nice in the last month or two they got sink... Vidaxl.Com that are 30-32 inches in length and have been unable to find them patio every night comfort. Solid surface cabinet for our luxurious rattan sofa sets that can have up to 14 seats i encounter so... Recieved a confirmation email you will find garden dining sets for ten or twelve persons, so aesthetics... Need your help please, but it was horribly made! that ’! Sold by vidaXL newsletter $ 5 discount * arrow_drop_down * Minimum order value is $ 100 no written,. Quality once built i may add another star for decent customer service, good quality great... And is broken reply to emails within 24 hours of things myself but agree the instructions sheet is worthless their... Overall good quality once built i may add another star for decent customer service, good quality, reasonably! Might not be enough if you want to spend a lot of money on table... £30 return to which i accepted ): 3.5 out of 5 stars from reviews! Vidaxl Triple Wheelie Bin Shed Anthracite 90.2 '' x30.7 '' x47.2 '' Poly rattan, tables!
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