Can batteries be purchased separately from RYOBI tools? Me: "No I don't have the receipt handy I just moved and most of my stuff is packed and strewn about in boxes." 18 August 2011 at 4:44PM edited 18 August 2011 at 5:08PM in Consumer Rights. Ryobi Warranty Rules: 2-Year Warranty. Your RYOBI battery is covered under a three year limited warranty. All RYOBI 18V ONE+ Portable Power Tools, Bench/Stationary, Outdoor Power Equipment, Batteries and Chargers are covered by a 3-year limited warranty. 1. RYOBI specializes in making pro-featured power tools and outdoor products truly affordable. RYOBI Warranty Information ... "Reconditioned Product Warranty - All Reconditioned Power Tools and Outdoor Products are covered by a one-year warranty. If at all each placement battery or charger should come with a 3 warranty. The way Bunnings warranty works is that Ryobi then pays Bunnings for the cost of the replacement item, if Bunnings replaces it and Ryobi knocks the warranty back they're out of pocket. I was given the 1/2” Ryobi Impact Wrench for my birthday on January. Be aware that your return may get rejected if the value is over $50 and you don’t have your receipt. the Product by a retailer to the consumer. If a battery comes in a kit (with the tool and charger), no receipt is required. Work will be performed without charge to you. You can purchase our RYOBI 18V ONE+ Lithium-Ion Upgrade Kit Here. (Please see sections below for 18V ONE+ Electrostatic Sprayers, Pool Products and Garage Door Opener.) This warranty applies only to the original purchaser at retail and may not be transferred. Call customer service (1-877-655-5250) with any battery issues and they will be able to assist or direct you to the closest service center. Keep your receipt and share information found on your receipt with our customer service team if you ever need assistance. Then she asks about the receipt. Proof of extended warranty registration must be provided with any tool that is returned for repair. You must present proof of purchase. Here’s how it works: Find you purchase receipt. Discover drill drivers, saws, vacuums and much more here. Contact Ryobi Tools customer service. *Standard 4 year warranty, with an additional 2 year warranty available subject to online registration via ryobi.com.au. Terms and Conditions | All Ryobi brand products are covered under a 2-Year Manufacturer's Warranty that is based upon the date of purchase. Will all 18v batteries work with all 18v tools? RYOBI Garage Door Opener motors and belts are covered by a Lifetime Warranty. All RYOBI Portable Power Tools and Bench/Stationary tools purchased on or after JANUARY 1, 2011 are covered by this 3-year warranty. You can take your product to your local Home Depot to send for repair. service center within the warranty period. RYOBI specializes in making pro-featured power tools and outdoor products truly affordable. What is the warranty for RYOBI Outdoor Products? RYOBI 18V ONE+ Electrostatic Sprayers are covered by a 3-Year Commercial Warranty. It is the responsibility of the customer to register the tool for extended warranty. Battery & Charger Warranty: All RYOBI 40V Lithium-Ion Outdoor Batteries and Chargers are covered by a 3-Year Limited Warranty. Yes, with the exception of Lithium-ion batteries. It's the Official Project Sharing Community of RYOBI Tools. I agree to receive Email or SMS communications from RYOBI including DIY tips, tool tips and occasional special offers (opt out at any time). I received a comment from someone who was told they could not return an item without a receipt because it was valued at over $50. She said that contrary to what the Ryobi rep had told me, Ryobi had informed her that they would not honor the warranty unless I could provide a written sales receipt. The rating plate attached to the product contains information required for the registration process. Please retain your receipt as proof of purchase for use of the warranty. 55 posts. Terms and Conditions | The trigger has gotten a little finicky and doesn’t always work. These batteries will not charge on Ni-cad chargers. Frustrated with Ryobi not honoring their warranty. Keep your receipt and share information found on your receipt with our customer service team if you ever need assistance. Hello, William. MY RYOBI is your exclusive area to access RYOBI services like online registration of your favourite tools, get extended warranties and more. This Limited Warranty applies to RYOBI hand tools defined as follows: Tape measures, Hammers, Shovels, etc. About a month ago it went dead (looks like power problem, can't turned on at all), and since then i have been searching for its receipt to make claim for its warranty, unfortunately with no luck. I contacted Ryobi because of the three year warranty you see everywhere on this page and on the packaging, but they will not honor the warranty without the receipt. Lost Receipt, Can i get my warranty? If you do not have it just go to the Home … 3-Year Warranty. ryobi reconditioned warranty. Check out RYOBI Nation! Double Your Apartment Storage Without Moving. This product has only been on the market for about a year and a half, so it cannot be older than that. *Standard 4 year warranty, with an additional 2 year warranty available subject to online registration via ryobi.com.au. We would like to help. All batteries have a 3 year warranty only. Yes. Your model number will either begin with a RY or a P or AC (accessory). RYOBI is the brand of choice for millions of homeowners and value-conscious professionals. Your RYOBI battery is covered under a three year limited warranty. Please retain your receipt as proof of purchase for use of the warranty. The registration confirmation receipt, which is sent out by e-mail, and the original invoice showing the date of purchase will serve as proof of the extended warranty. Only a Lithium-ion charger can be used to charge Lithium-ion batteries. All RYOBI 18V ONE+ Portable Power Tools, Bench/Stationary, Outdoor Power Equipment, Batteries and Chargers are covered by a 3-year limited warranty. All RYOBI Brand Pool Products are covered by a 1-Year Limited Warranty. without charge for parts and labor by an authorized service center for RYOBI ® brand outdoor products (Authorized Ryobi Service Center). Note: No other document, including a warranty extension certificate, is accepted as proof of the product being within the warranty period. Privacy Policy | All batteries have a 3 year warranty only. In addition to any statutory rights resulting from the purchase, this product is covered by a guarantee as stated below. We have more than 2,0000 members-only projects and exclusive celebrity How-To projects to learn from! DIY inspiration and project plans! (Please see sections below for 18V ONE+ Electrostatic Sprayers, Pool Products and Garage Door Opener.) (Please see sections below for 18V ONE+ Electrostatic Sprayers, Pool Products and Garage Door Opener.). To expedite the process please have the battery in question as well as a compatible tool and charger. Needless to say, I was aggravated, but figured that it was a just some sort of misunderstanding and that I'd call Ryobi and they would straighten it all out. Where can I find the model number and serial number of my Outdoor Product? How to get your Ryobi battery replaced. All Ryobi Outdoor Products purchased on or after January 1, 2009 are covered by a 3-Year Warranty. "RYOBI" is a trademark of RYOBI Limited and is used by One World pursuant to a license granted by RYOBI Limited, Contact Customer Service: 1-800-525-2579 Information on your RYOBI product can be found on the black label located directly on your tool. The productinclud , ingany d efective partmus , tb e returned to an authorized Ryobi. Here we go. Power Tool Institute. If a battery comes in a kit (with the tool and charger), no receipt is required. This date has to be documented by an invoice or other proof of purchase. The battery is designed to become defective within a year. The warranty covers all defects of the product during the warranty period due to faults in workmanship or material at the purchase date. 17 replies 7.7K views cherilady Forumite. Replacement parts can be ordered by calling RYOBI Customer Service at 1-800-525-2579. Your RYOBI battery is covered under a three year limited warranty. The warranty period set out in these terms and conditions commences from the date of the sale of the Product by a retailer to the consumer. All RYOBI 18V ONE+ Portable Power Tools, Bench/Stationary, Outdoor Power Equipment, Batteries and Chargers are covered by a 3-year limited warranty. Ryobi will repair any faulty workmanship, and either repair or replace any defective part at our option. A poof of purchase is required for any warranty repair to be completed. Call customer service (1-800-860-4050) with any battery issues and they will be able to assist or direct you to the closest service center. Tools that have not been registered or returned without the appropriate extended warranty paperwork will maintain the standard 2 year warranty only. We have this Whirlpool washing machine that we bought 1.5+ years ago with extra 3 years extended warranty from Harvey Norman. A Hybrid product is one than can run off a battery OR an extension cord plugged into an outlet. Box 1207, Anderson, South Carolina, 29625, United States. Your serial number can be found on this label and may begin with CS, OA etc. All RYOBI Outdoor Products purchased on or after JANUARY 1, 2009 are covered by a 3-year warranty. Visit your local Home Depot or visit HomeDepot.com to order. The warranty schedule is … Where can I show off some of the projects I've done with my RYOBI tools? Sign up today for new tool announcements, promotions, exclusive offers, Monotone Maggy: "Yes we do, and we stand behind it." Monotone Maggy: "Well we cannot help you without a receipt" Me: "But you DO have a 3-year warranty on the part correct?" All ONE+, 36V and 12V tools are now eligible for a 6 year replacement warranty with registration. This manufacturer’s warranty only covers Ryobi products that have been used for Do It Yourself (DIY) purposes. How can I get service on my RYOBI tool(s)? The warranty schedule is listed within section 9 of this document. The guarantee period is 24 months for consumers and commences on the date when the product was purchased. Power Tool Institute, WARRANTY INFORMATION FOR HAND-HELD PRODUCTS, WARRANTY INFORMATION FOR 40V LITHIUM-ION OUTDOOR PRODUCTS, WARRANTY INFORMATION FOR GENERATOR PRODUCTS, WARRANTY INFORMATION FOR PRESSURE WASHER PRODUCTS, WARRANTY INFORMATION FOR RIDING LAWN MOWERS, WARRANTY INFORMATION FOR ELECTROSTATIC SPRAYER. RYOBI is the brand of choice for millions of homeowners and value-conscious professionals. TBH I personally wouldn't care how you paid for the item so long as you have a receipt and it doesn't look like the tool has been mis-used/abused. You must retain your receipt as proof of purchase for the use of warranty. What is the warranty for RYOBI Power Tools? Today, RYOBI offers you more pro feature, affordable tools than ever, all backed by our 30-Day Satisfaction Guarantee and 3-Year Limited Warranty. All ONE+, 36V and 12V tools are now eligible for a 6 year replacement warranty with registration. WARRANTY INFORMATION FOR HAND-HELD PRODUCTS; COMPLETE WARRANTY INFORMATION (PDF) I have tried several remedies to revive the battery without … Ryobi® warranty application conditions . The Please be aware if you are purchasing the Ryobi tools for the extended warranty, as this is a farce. By g2; August 25, 2016; No Comments; If your Ryobi battery is less than 3 years old then they will replace it for free!!! As one of the world's largest and most innovative power tool manufacturers, RYOBI specializes in making pro-featured power tools truly affordable. To claim under this warranty, the date of purchase of the Product must be evidenced by an invoice/receipt. Privacy Policy | Thank you for reaching out. RYOBI has every tool you need for DIY crafts, repairs, renovations and automotive work. DIY inspiration and project plans! We're proud to sell our tools exclusively through The Home Depot, where the values are unbeatable, the staff is knowledgeable and friendly - and you're just steps away from everything else you need to enjoy your RYOBI tools to the fullest. Can I bring in my Ryobi drill for a warranty repair without a receipt? December 2, 2020 By Escribir un comentario By Escribir un comentario For replacement of 4V, 18V, 24V, and 40V batteries that are not under warranty, please visit The Home Depot. Sign Up By clicking sign … Ryobi will complete the work in a reasonable time, but in any case, within ninety days. To claim under this warranty, the date of purchase of the Product must be evidenced by an invoice/receipt. Can I charge Lithium batteries with a NiCad charger? What Is Not Covered. If a battery comes in a kit (with the tool and charger), no receipt is required. Trending RYOBI 18-Volt ONE+ Cordless Full Size Glue Gun with 3 General Purpose Glue Sticks, 2.0 Ah Lithium-Ion Battery, and Charger Model# P305-P163 View the RYOBI 18V ONE+ Hobby and Crafting Tools "RYOBI" is a trademark of RYOBI Limited and is used by One World pursuant to a license granted by RYOBI Limited, Contact Customer Service: 1-800-525-2579 Or, to find your nearest authorized service center, create your account on log in to ryobitools.com. It is recommended that you electronically link your receipt (proof Of purchase) to the registration. While this is not stipulated anywhere on the Home Depot website it could very well be a store by store policy. The expense of … That's why RYOBI is the brand of choice for millions of homeowners, woodworkers, hobbyists, craftspeople, and value-conscious contractors.We have built our reputation by manufacturing power tools that increase your purchasing power and expand your capabilities. To replace a battery that is still under warranty, please contact our customer service at 877-655-5250. All RYOBI Outdoor Power Equipment is covered by a 3-year limited warranty. You can call Ryobi Tools at (800) 860-4050 toll free number, fill out a contact form on their website www.ryobitools.com, or write a letter to One World Technologies, Inc, P.O. Tool Warranty: All RYOBI 40V Lithium-Ion Outdoor Tools are covered by a 5-Year Limited Warranty. Where can I find and purchase replacement parts? I google searched (ryobi 40v battery not charging) and it has 10 pages of issues regarding the battery. Sign up today for new tool announcements, promotions, exclusive offers, Attached to the original purchaser at retail and may begin with CS, OA etc can your... Be evidenced by an invoice/receipt compatible tool and charger ), no receipt is.! Or other proof of purchase is required for the extended warranty of warranty as follows Tape! 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